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fix(autocall): убран сценарий «0 — позвать менеджера» — такой цифры в диалоге нет, менеджер подключается только эскалацией

This commit is contained in:
Hermes 2026-09-15 09:50:26 +02:00
parent 44f58ce9e7
commit 47b3ccf28f
1 changed files with 0 additions and 6 deletions
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6
docs/ats/ss-dialog.agi
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@ -237,7 +237,6 @@ if [ "$TYPE" = "pkp" ] && [ -n "$PICKUP_DAY1" ]; then
CHOSEN_DAY=$DIGIT CHOSEN_DAY=$DIGIT
case "$CHOSEN_DAY" in case "$CHOSEN_DAY" in
9) play "ru/ss_optout"; OUTCOME=opt_out; break ;; 9) play "ru/ss_optout"; OUTCOME=opt_out; break ;;
0) play "ru/ss_operator"; OUTCOME=operator; break ;;
1|2|3) [ "$CHOSEN_DAY" -le "$DAYS" ] || CHOSEN_DAY="" ;; 1|2|3) [ "$CHOSEN_DAY" -le "$DAYS" ] || CHOSEN_DAY="" ;;
*) CHOSEN_DAY="" ;; *) CHOSEN_DAY="" ;;
esac esac
@ -250,7 +249,6 @@ if [ "$TYPE" = "pkp" ] && [ -n "$PICKUP_DAY1" ]; then
fi fi
CHOSEN_DAY=$DIGIT CHOSEN_DAY=$DIGIT
case "$CHOSEN_DAY" in case "$CHOSEN_DAY" in
0) play "ru/ss_operator"; OUTCOME=operator; break ;;
1|2|3) [ "$CHOSEN_DAY" -le "$DAYS" ] || CHOSEN_DAY="" ;; 1|2|3) [ "$CHOSEN_DAY" -le "$DAYS" ] || CHOSEN_DAY="" ;;
*) CHOSEN_DAY="" ;; *) CHOSEN_DAY="" ;;
esac esac
@ -323,7 +321,6 @@ if [ "$TYPE" = "dlv" ] && [ -n "$DELIVERY_DAY1" ]; then
CHOSEN_DAY=$DIGIT CHOSEN_DAY=$DIGIT
case "$CHOSEN_DAY" in case "$CHOSEN_DAY" in
9) play "ru/ss_optout"; OUTCOME=opt_out; break ;; 9) play "ru/ss_optout"; OUTCOME=opt_out; break ;;
0) play "ru/ss_operator"; OUTCOME=operator; break ;;
1|2) [ "$CHOSEN_DAY" -le "$DLV_DAYS" ] || CHOSEN_DAY="" ;; 1|2) [ "$CHOSEN_DAY" -le "$DLV_DAYS" ] || CHOSEN_DAY="" ;;
*) CHOSEN_DAY="" ;; *) CHOSEN_DAY="" ;;
esac esac
@ -332,7 +329,6 @@ if [ "$TYPE" = "dlv" ] && [ -n "$DELIVERY_DAY1" ]; then
wait_digit 9000 wait_digit 9000
CHOSEN_DAY=$DIGIT CHOSEN_DAY=$DIGIT
case "$CHOSEN_DAY" in case "$CHOSEN_DAY" in
0) play "ru/ss_operator"; OUTCOME=operator; break ;;
1|2) [ "$CHOSEN_DAY" -le "$DLV_DAYS" ] || CHOSEN_DAY="" ;; 1|2) [ "$CHOSEN_DAY" -le "$DLV_DAYS" ] || CHOSEN_DAY="" ;;
*) CHOSEN_DAY="" ;; *) CHOSEN_DAY="" ;;
esac esac
@ -388,8 +384,6 @@ while [ -z "$OUTCOME" ]; do
if [ "$DAY" = "9" ]; then if [ "$DAY" = "9" ]; then
play "ru/ss_optout"; OUTCOME=opt_out; break play "ru/ss_optout"; OUTCOME=opt_out; break
elif [ "$DAY" = "0" ]; then
play "ru/ss_operator"; OUTCOME=operator; break
elif [ "$DAY" != "1" ] && [ "$DAY" != "2" ]; then elif [ "$DAY" != "1" ] && [ "$DAY" != "2" ]; then
if [ -z "$ANY_DIGIT" ] && [ "$RING_SEC" -ge 20 ]; then if [ -z "$ANY_DIGIT" ] && [ "$RING_SEC" -ge 20 ]; then
OUTCOME=no_answer; break # объявление оператора, человека не было OUTCOME=no_answer; break # объявление оператора, человека не было