diff --git a/docs/ats/ss-dialog.agi b/docs/ats/ss-dialog.agi
index 99a4356..3da48ff 100644
--- a/docs/ats/ss-dialog.agi
+++ b/docs/ats/ss-dialog.agi
@@ -237,7 +237,6 @@ if [ "$TYPE" = "pkp" ] && [ -n "$PICKUP_DAY1" ]; then
     CHOSEN_DAY=$DIGIT
     case "$CHOSEN_DAY" in
       9) play "ru/ss_optout"; OUTCOME=opt_out; break ;;
-      0) play "ru/ss_operator"; OUTCOME=operator; break ;;
       1|2|3) [ "$CHOSEN_DAY" -le "$DAYS" ] || CHOSEN_DAY="" ;;
       *) CHOSEN_DAY="" ;;
     esac
@@ -250,7 +249,6 @@ if [ "$TYPE" = "pkp" ] && [ -n "$PICKUP_DAY1" ]; then
       fi
       CHOSEN_DAY=$DIGIT
       case "$CHOSEN_DAY" in
-        0) play "ru/ss_operator"; OUTCOME=operator; break ;;
         1|2|3) [ "$CHOSEN_DAY" -le "$DAYS" ] || CHOSEN_DAY="" ;;
         *) CHOSEN_DAY="" ;;
       esac
@@ -323,7 +321,6 @@ if [ "$TYPE" = "dlv" ] && [ -n "$DELIVERY_DAY1" ]; then
     CHOSEN_DAY=$DIGIT
     case "$CHOSEN_DAY" in
       9) play "ru/ss_optout"; OUTCOME=opt_out; break ;;
-      0) play "ru/ss_operator"; OUTCOME=operator; break ;;
       1|2) [ "$CHOSEN_DAY" -le "$DLV_DAYS" ] || CHOSEN_DAY="" ;;
       *) CHOSEN_DAY="" ;;
     esac
@@ -332,7 +329,6 @@ if [ "$TYPE" = "dlv" ] && [ -n "$DELIVERY_DAY1" ]; then
       wait_digit 9000
       CHOSEN_DAY=$DIGIT
       case "$CHOSEN_DAY" in
-        0) play "ru/ss_operator"; OUTCOME=operator; break ;;
         1|2) [ "$CHOSEN_DAY" -le "$DLV_DAYS" ] || CHOSEN_DAY="" ;;
         *) CHOSEN_DAY="" ;;
       esac
@@ -388,8 +384,6 @@ while [ -z "$OUTCOME" ]; do
 
   if [ "$DAY" = "9" ]; then
     play "ru/ss_optout"; OUTCOME=opt_out; break
-  elif [ "$DAY" = "0" ]; then
-    play "ru/ss_operator"; OUTCOME=operator; break
   elif [ "$DAY" != "1" ] && [ "$DAY" != "2" ]; then
     if [ -z "$ANY_DIGIT" ] && [ "$RING_SEC" -ge 20 ]; then
       OUTCOME=no_answer; break   # объявление оператора, человека не было