577 lines
27 KiB
Python
577 lines
27 KiB
Python
#!/usr/bin/env python3
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"""
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SuperSam — SMS First Campaign (State Machine)
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Заменяет n8n workflow "Первая отправка согласования"
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Архитектура: state machine через cron (каждые 5 мин)
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Каждый запуск:
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1. Отправляет SMS новым группам (ready_to_launch + pending_confirmation + нет недавней SMS)
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2. Проверяет статус ранее отправленных SMS (sent но не delivered, в пределах max_check_duration)
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3. Обновляет статусы в order_groups + sms_campaign_log
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Защита от повторной отправки (ДВОЙНАЯ):
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1. После отправки SMS → notification_status = 'sms_sending' (не 'link_ready')
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→ get_groups_to_send НЕ находит эту группу (фильтр по notification_status = 'link_ready')
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2. Дополнительно: EXISTS проверка в sms_campaign_log (status sent/checking за последние 24h)
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3. Код 231/132 = лимит одинаковых → не повторять
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needs_check=true — admin нажал "Проверить снова" в UI
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→ скрипт проверяет даже если запись старше max_check_duration
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Коды sms.ru:
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100 = в очереди, 101 = оператору, 102 = в пути → ждём
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103 = доставлено → цель
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104-108, 130-132, 230-232 = ошибки доставки / лимиты
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"""
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import os
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import sys
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import json
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import logging
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from datetime import datetime, timezone, timedelta
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import requests
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import psycopg2
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from psycopg2.extras import RealDictCursor
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# ─── Конфигурация ────────────────────────────────────────────────────────────
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DB_HOST = os.environ.get("DB_HOST", "10.0.4.12")
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DB_PORT = os.environ.get("DB_PORT", "5432")
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DB_NAME = os.environ.get("DB_NAME", "postgres")
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DB_USER = os.environ.get("DB_USER", "supabase_admin")
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DB_PASS = os.environ.get("DB_PASS", "4fe80bb21c7c3d17a8d8b226adf7a479")
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TELEGRAM_BOT_TOKEN = os.environ.get("TELEGRAM_BOT_TOKEN", "")
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TELEGRAM_CHAT_ID = os.environ.get("TELEGRAM_CHAT_ID", "25164483")
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SMS_API_ID = os.environ.get("SMS_API_ID", "C92063B3-95ED-8559-157B-1946EB5A2486")
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SMS_SEND_URL = "https://sms.ru/sms/send"
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SMS_STATUS_URL = "https://sms.ru/sms/status"
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LOG_FILE = "/var/log/supersam-sms-first.log"
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# ТЕСТОВЫЙ РЕЖИМ — управляется из админки (sms_campaign_settings.test_mode)
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# По умолчанию ВКЛЮЧЕН — SMS идут только на test_phone
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# Мегаадмин выключает через админку → SMS идут реальным клиентам
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# Коды, которые означают "в процессе" (ждём дальше)
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IN_TRANSIT_CODES = {"100", "101", "102"}
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# Код доставки
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DELIVERED_CODE = "103"
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# Коды ошибок доставки (не временные, можно повторять отправку)
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DELIVERY_ERROR_CODES = {"104", "105", "106", "107", "108", "130"}
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# Коды превышения лимитов (нельзя повторять отправку — заблокируют)
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LIMIT_ERROR_CODES = {"131", "132", "230", "231", "232"}
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# ─── Логирование ─────────────────────────────────────────────────────────────
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logging.basicConfig(
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level=logging.INFO,
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format="%(asctime)s [%(levelname)s] %(message)s",
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handlers=[
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logging.FileHandler(LOG_FILE),
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logging.StreamHandler(sys.stdout),
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],
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)
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log = logging.getLogger("sms_first")
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# ─── БД ──────────────────────────────────────────────────────────────────────
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def get_db_conn():
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return psycopg2.connect(
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host=DB_HOST, port=DB_PORT, dbname=DB_NAME,
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user=DB_USER, password=DB_PASS,
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)
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def load_settings(conn):
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with conn.cursor(cursor_factory=RealDictCursor) as cur:
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cur.execute("SELECT * FROM sms_campaign_settings WHERE campaign_type = 'first_sms'")
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row = cur.fetchone()
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if not row:
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return {
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"wait_between_checks_seconds": 25,
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"max_check_duration_minutes": 90,
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"max_attempts": 2,
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"enabled": True,
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"telegram_chat_id": "25164483",
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"sms_api_id": SMS_API_ID,
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"test_mode": True,
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"test_phone": "79788382260",
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}
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return dict(row)
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# ─── SMS API ─────────────────────────────────────────────────────────────────
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def normalize_phone(phone):
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"""Нормализует телефон: только цифры, начинается с 7"""
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clean = "".join(c for c in str(phone) if c.isdigit())
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if clean.startswith("8"):
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clean = "7" + clean[1:]
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elif not clean.startswith("7"):
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clean = "7" + clean
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return clean
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def send_sms(phone, message, api_id):
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"""Отправляет SMS, возвращает (sms_id, raw_response)"""
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try:
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clean_phone = normalize_phone(phone)
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resp = requests.post(SMS_SEND_URL, params={
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"api_id": api_id,
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"to": clean_phone,
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}, data={"msg": message}, timeout=30)
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text = resp.text
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log.info(f"SMS send to {clean_phone}: {text[:200]}")
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lines = text.strip().split("\n")
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status_code = lines[0].strip() if lines else ""
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if status_code == "100" and len(lines) >= 2:
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sms_id = lines[1].strip()
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return sms_id, text, "100"
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else:
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return None, text, status_code
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except Exception as e:
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log.error(f"SMS send error: {e}")
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return None, str(e), "error"
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def check_sms_status(sms_id, api_id):
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"""Проверяет статус, возвращает (code, raw_response)"""
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try:
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resp = requests.post(SMS_STATUS_URL, params={
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"api_id": api_id,
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"sms_id": sms_id,
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}, timeout=30)
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text = resp.text
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lines = text.strip().split("\n")
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status_code = lines[0].strip() if lines else ""
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sms_status_code = lines[1].strip() if len(lines) >= 2 else None
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log.info(f"SMS status for {sms_id}: code={status_code}, sms_status={sms_status_code}")
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return sms_status_code, text, status_code
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except Exception as e:
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log.error(f"SMS status check error: {e}")
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return None, str(e), "error"
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# ─── Telegram ────────────────────────────────────────────────────────────────
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def send_telegram(message, chat_id):
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if not TELEGRAM_BOT_TOKEN:
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log.warning("TELEGRAM_BOT_TOKEN not set, skipping Telegram")
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return
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try:
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resp = requests.post(
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f"https://api.telegram.org/bot{TELEGRAM_BOT_TOKEN}/sendMessage",
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json={"chat_id": chat_id, "text": message, "parse_mode": "HTML"},
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timeout=10,
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)
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if resp.status_code != 200:
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log.warning(f"Telegram error: {resp.text[:200]}")
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except Exception as e:
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log.warning(f"Telegram failed: {e}")
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# ─── State Machine ───────────────────────────────────────────────────────────
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def get_groups_to_send(conn):
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"""Группы, которым ещё не отправили SMS.
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Режимы (из sms_city_profiles):
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- link: отправка ссылки на согласование (старый флоу)
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- notification: уведомление без ссылки (для доставки/самовывоза без согласования)
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"""
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with conn.cursor(cursor_factory=RealDictCursor) as cur:
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cur.execute("""
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SELECT og.id, og.group_key, og.customer_name, og.customer_phone,
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og.customer_phone_normalized, og.delivery_link, og.notification_status,
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og.delivery_type, og.town,
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-- Профиль города (fallback на дефолтные значения если нет записи)
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COALESCE(scp.delivery_mode, 'link') as delivery_mode,
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COALESCE(scp.delivery_text, '') as delivery_text,
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COALESCE(scp.pickup_mode, 'link') as pickup_mode,
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COALESCE(scp.pickup_text, '') as pickup_text,
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COALESCE(scp.sms_enabled, true) as sms_enabled,
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-- Выбор режима и текста по типу доставки
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CASE
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WHEN og.delivery_type = 'pickup'
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THEN COALESCE(scp.pickup_mode, 'link')
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ELSE
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COALESCE(scp.delivery_mode, 'link')
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END as sms_mode,
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CASE
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WHEN og.delivery_type = 'pickup'
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THEN COALESCE(scp.pickup_text, '')
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ELSE
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COALESCE(scp.delivery_text, '')
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END as sms_text_custom
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FROM order_groups og
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LEFT JOIN sms_city_profiles scp ON scp.city = og.town
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WHERE og.status = 'ready_to_launch'
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AND og.delivery_status = 'pending_confirmation'
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AND COALESCE(og.notification_status, '') = 'link_ready'
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-- Профиль sms_enabled (замена старого sms_allowed_for_city)
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AND COALESCE(scp.sms_enabled, true) = true
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-- Нет активной SMS в логе (sent/checking) за последние 2 часа
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AND NOT EXISTS (
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SELECT 1 FROM sms_campaign_log scl
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WHERE scl.order_group_id = og.id
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AND scl.campaign_type = 'first_sms'
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AND scl.status IN ('sent', 'checking')
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AND scl.created_at > NOW() - INTERVAL '2 hours'
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)
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ORDER BY og.created_at ASC
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""")
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return [dict(r) for r in cur.fetchall()]
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def get_sms_to_check(conn, max_duration_min):
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"""SMS в логе со status='sent'/'checking', которые ещё не доставлены.
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Включает:
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- Записи младше max_duration_min (обычная автопроверка)
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- Записи с needs_check=true (admin нажал 'Проверить снова') — независимо от возраста
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"""
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with conn.cursor(cursor_factory=RealDictCursor) as cur:
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cur.execute("""
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SELECT scl.id as log_id, scl.sms_id, scl.order_group_id, scl.customer_phone,
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scl.attempts, scl.created_at, scl.sms_code, scl.needs_check,
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og.customer_name, og.group_key
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FROM sms_campaign_log scl
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JOIN order_groups og ON og.id = scl.order_group_id
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WHERE scl.campaign_type = 'first_sms'
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AND scl.status IN ('sent', 'checking')
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AND scl.sms_id IS NOT NULL
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AND (
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scl.created_at > NOW() - INTERVAL '%s minutes'
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OR scl.needs_check = true
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)
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ORDER BY scl.needs_check DESC, scl.created_at ASC
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""" % max_duration_min)
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return [dict(r) for r in cur.fetchall()]
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def get_sms_expired(conn, max_duration_min):
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"""SMS, у которых истёк срок проверки (старше max_check_duration, не доставлены)"""
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with conn.cursor(cursor_factory=RealDictCursor) as cur:
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cur.execute("""
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SELECT scl.id as log_id, scl.sms_id, scl.order_group_id, scl.customer_phone,
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scl.attempts, scl.created_at,
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og.customer_name, og.group_key, og.delivery_link
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FROM sms_campaign_log scl
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JOIN order_groups og ON og.id = scl.order_group_id
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WHERE scl.campaign_type = 'first_sms'
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AND scl.status IN ('sent', 'checking')
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AND scl.sms_id IS NOT NULL
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AND scl.created_at < NOW() - INTERVAL '%s minutes'
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ORDER BY scl.created_at ASC
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""" % max_duration_min)
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return [dict(r) for r in cur.fetchall()]
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def insert_sms_log(conn, **kwargs):
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with conn.cursor() as cur:
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cols = ", ".join(kwargs.keys())
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placeholders = ", ".join(["%s"] * len(kwargs))
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cur.execute(f"INSERT INTO sms_campaign_log ({cols}) VALUES ({placeholders}) RETURNING id", list(kwargs.values()))
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log_id = cur.fetchone()[0]
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conn.commit()
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return log_id
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def update_sms_log(conn, log_id, **kwargs):
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with conn.cursor() as cur:
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set_parts = []
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values = []
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for k, v in kwargs.items():
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if v == "NOW()":
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set_parts.append(f"{k} = NOW()")
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else:
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set_parts.append(f"{k} = %s")
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values.append(v)
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values.append(log_id)
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cur.execute(f"UPDATE sms_campaign_log SET {', '.join(set_parts)}, updated_at = NOW() WHERE id = %s", values)
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conn.commit()
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def update_order_group(conn, group_id, fields):
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with conn.cursor() as cur:
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set_parts = []
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values = []
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for k, v in fields.items():
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if v == "NOW()":
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set_parts.append(f"{k} = NOW()")
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else:
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set_parts.append(f"{k} = %s")
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values.append(v)
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values.append(group_id)
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cur.execute(f"UPDATE order_groups SET {', '.join(set_parts)} WHERE id = %s", values)
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conn.commit()
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# ─── Основная логика ─────────────────────────────────────────────────────────
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def step_send_new(conn, settings):
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"""Шаг 1: Отправка SMS новым группам"""
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api_id = settings.get("sms_api_id", SMS_API_ID)
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tg_chat = settings.get("telegram_chat_id", TELEGRAM_CHAT_ID)
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max_attempts = settings.get("max_attempts", 2)
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second_sms_delay = settings.get("second_sms_delay_hours", 3)
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groups = get_groups_to_send(conn)
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log.info(f"Step 1: {len(groups)} groups to send SMS")
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sent_count = 0
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for group in groups:
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group_id = str(group["id"])
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name = group.get("customer_name") or group.get("group_key", "—")
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phone = group.get("customer_phone_normalized") or group.get("customer_phone", "")
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delivery_link = group.get("delivery_link", "")
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delivery_type = group.get("delivery_type") or "delivery"
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town = group.get("town") or "—"
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sms_mode = group.get("sms_mode") or "link"
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custom_text = group.get("sms_text_custom") or ""
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# Проверяем: была ли уже SMS этой группе сегодня (защита от повторной отправки)
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with conn.cursor() as cur:
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cur.execute("""
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SELECT COUNT(*) as cnt FROM sms_campaign_log
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WHERE order_group_id = %s AND campaign_type = 'first_sms'
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AND created_at > NOW() - INTERVAL '24 hours'
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AND status IN ('sent', 'checking', 'delivered')
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""", (group_id,))
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recent_count = cur.fetchone()[0]
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if recent_count > 0:
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log.info(f"Group {group_id}: already has recent SMS in log, skipping")
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continue
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# Формируем текст SMS по режиму
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if sms_mode == "notification":
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# Уведомление без ссылки на согласование
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sms_text = custom_text if custom_text else "Ваш заказ готов."
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log.info(f"Group {group_id}: NOTIFICATION mode (town={town}, type={delivery_type}), no link")
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else:
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# Стандартный флоу — ссылка на согласование
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sms_text = f"Ваш заказ готов. Согласуйте дату доставки по ссылке: {delivery_link}"
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log.info(f"Group {group_id}: LINK mode (town={town}, type={delivery_type})")
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# ТЕСТОВЫЙ РЕЖИМ: подменяем номер на тестовый
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send_phone = phone
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if settings.get("test_mode", True):
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send_phone = settings.get("test_phone", "79788382260")
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log.info(f"TEST MODE: sending to {send_phone} instead of {phone}")
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log.info(f"Sending SMS to {name} (orig={phone}, send={send_phone})")
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sms_id, raw, code = send_sms(send_phone, sms_text, api_id)
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if sms_id:
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log_id = insert_sms_log(conn,
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campaign_type="first_sms",
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order_group_id=group_id,
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customer_phone=phone,
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sms_id=sms_id,
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sms_text=sms_text,
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status="sent",
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sms_code=code,
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attempts=1,
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)
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# ДВОЙНАЯ ЗАЩИТА: сразу меняем notification_status
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if sms_mode == "notification":
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# Notification: нет 2-й SMS, сразу first_sms_sent
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update_order_group(conn, group_id, {
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"notification_status": "first_sms_sent",
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"sms_sent_at": "NOW()",
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"first_sms_sent_at": "NOW()",
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"status": "first_sms_sent",
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})
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log.info(f"Group {group_id}: NOTIFICATION SMS sent, status→first_sms_sent (no second SMS)")
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else:
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# Link: ждём доставки SMS, потом 2-я SMS
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update_order_group(conn, group_id, {
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"notification_status": "sms_sending",
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"sms_sent_at": "NOW()",
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})
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log.info(f"Group {group_id}: LINK SMS sent, status→sms_sending")
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sent_count += 1
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else:
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# Ошибка отправки
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error = raw[:500] if raw else "Unknown error"
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log_id = insert_sms_log(conn,
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campaign_type="first_sms",
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order_group_id=group_id,
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customer_phone=phone,
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sms_text=sms_text,
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status="send_failed",
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sms_code=code,
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attempts=1,
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error_message=error,
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)
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log.error(f"Group {group_id}: SMS send failed (code={code}): {error[:200]}")
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update_order_group(conn, group_id, {
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"notification_status": "send_failed",
|
||
"last_sms_error": error[:200],
|
||
})
|
||
send_telegram(f"❌ SMS не отправлена: {name} ({phone})\nКод: {code}\nОшибка: {error[:200]}", tg_chat)
|
||
|
||
return sent_count
|
||
|
||
def step_check_status(conn, settings):
|
||
"""Шаг 2: Проверка статуса ранее отправленных SMS"""
|
||
api_id = settings.get("sms_api_id", SMS_API_ID)
|
||
tg_chat = settings.get("telegram_chat_id", TELEGRAM_CHAT_ID)
|
||
max_duration = settings.get("max_check_duration_minutes", 90)
|
||
max_attempts = settings.get("max_attempts", 2)
|
||
second_sms_delay = settings.get("second_sms_delay_hours", 3)
|
||
|
||
sms_list = get_sms_to_check(conn, max_duration)
|
||
log.info(f"Step 2: {len(sms_list)} SMS to check status")
|
||
|
||
delivered = 0
|
||
for item in sms_list:
|
||
log_id = item["log_id"]
|
||
sms_id = item["sms_id"]
|
||
group_id = str(item["order_group_id"])
|
||
name = item.get("customer_name") or item.get("group_key", "—")
|
||
phone = item.get("customer_phone", "")
|
||
attempts = item.get("attempts", 1)
|
||
was_needs_check = item.get("needs_check", False)
|
||
|
||
code, raw, api_code = check_sms_status(sms_id, api_id)
|
||
|
||
# Сбрасываем needs_check + ставим checked_at
|
||
update_sms_log(conn, log_id, needs_check=False, checked_at="NOW()")
|
||
|
||
if code == DELIVERED_CODE:
|
||
# Доставлено!
|
||
log.info(f"Group {group_id}: SMS delivered (103)!")
|
||
update_sms_log(conn, log_id, status="delivered", sms_code=code)
|
||
|
||
next_check = (datetime.now(timezone.utc) + timedelta(hours=second_sms_delay)).isoformat()
|
||
update_order_group(conn, group_id, {
|
||
"notification_status": "first_sms_sent",
|
||
"sms_attempts": attempts,
|
||
"first_sms_sent_at": "NOW()",
|
||
"last_sms_error": None,
|
||
"sms_sent_at": "NOW()",
|
||
"next_notification_check_at": next_check,
|
||
"status": "first_sms_sent",
|
||
})
|
||
send_telegram(f"✅ SMS доставлена: {name} ({phone})", tg_chat)
|
||
delivered += 1
|
||
|
||
elif code in IN_TRANSIT_CODES:
|
||
# В пути / в очереди — продолжаем ждать
|
||
log.info(f"Group {group_id}: SMS in transit (code={code}), will check again next run")
|
||
update_sms_log(conn, log_id, status="checking", sms_code=code)
|
||
|
||
elif code in DELIVERY_ERROR_CODES:
|
||
# Ошибка доставки — можно повторить отправку
|
||
log.error(f"Group {group_id}: SMS delivery error (code={code})")
|
||
update_sms_log(conn, log_id, status="error", sms_code=code,
|
||
error_message=f"Delivery error: {code}")
|
||
# Переход к следующей попытке отправки (если есть)
|
||
if attempts < max_attempts:
|
||
log.info(f"Group {group_id}: will retry send on next run (attempt {attempts+1}/{max_attempts})")
|
||
update_sms_log(conn, log_id, status="expired")
|
||
# Сбрасываем notification_status → link_ready для повторной отправки
|
||
update_order_group(conn, group_id, {
|
||
"notification_status": "link_ready",
|
||
})
|
||
else:
|
||
update_order_group(conn, group_id, {
|
||
"notification_status": "send_failed",
|
||
"last_sms_error": f"Delivery failed after {max_attempts} attempts (code={code})",
|
||
})
|
||
send_telegram(f"⚠️ SMS не доставлена после {max_attempts} попыток: {name} ({phone})\nКод: {code}", tg_chat)
|
||
|
||
elif code in LIMIT_ERROR_CODES:
|
||
# Превышен лимит — НЕ повторять отправку!
|
||
log.error(f"Group {group_id}: SMS limit exceeded (code={code}) — NOT retrying")
|
||
update_sms_log(conn, log_id, status="limit_exceeded", sms_code=code,
|
||
error_message=f"Limit exceeded: code={code}")
|
||
update_order_group(conn, group_id, {
|
||
"notification_status": "send_failed",
|
||
"last_sms_error": f"Limit exceeded (code={code}), sending blocked",
|
||
})
|
||
send_telegram(f"🚫 SMS заблокирована (лимит {code}): {name} ({phone})", tg_chat)
|
||
|
||
else:
|
||
# Неизвестный код — логируем, продолжаем проверять
|
||
log.warning(f"Group {group_id}: unknown SMS code: {code}")
|
||
update_sms_log(conn, log_id, status="checking", sms_code=code,
|
||
error_message=f"Unknown code: {code}")
|
||
|
||
return delivered
|
||
|
||
def step_handle_expired(conn, settings):
|
||
"""Шаг 3: Обработка SMS с истёкшим сроком проверки"""
|
||
max_duration = settings.get("max_check_duration_minutes", 90)
|
||
max_attempts = settings.get("max_attempts", 2)
|
||
tg_chat = settings.get("telegram_chat_id", TELEGRAM_CHAT_ID)
|
||
|
||
expired = get_sms_expired(conn, max_duration)
|
||
log.info(f"Step 3: {len(expired)} SMS expired (older than {max_duration} min)")
|
||
|
||
for item in expired:
|
||
log_id = item["log_id"]
|
||
group_id = str(item["order_group_id"])
|
||
name = item.get("customer_name") or item.get("group_key", "—")
|
||
phone = item.get("customer_phone", "")
|
||
attempts = item.get("attempts", 1)
|
||
delivery_link = item.get("delivery_link", "")
|
||
|
||
log.warning(f"Group {group_id}: SMS expired after {max_duration} min, attempts={attempts}/{max_attempts}")
|
||
update_sms_log(conn, log_id, status="expired",
|
||
error_message=f"Not delivered in {max_duration} minutes")
|
||
|
||
if attempts < max_attempts:
|
||
# Сбрасываем notification_status → link_ready для повторной отправки
|
||
update_order_group(conn, group_id, {
|
||
"notification_status": "link_ready",
|
||
})
|
||
log.info(f"Group {group_id}: will retry SMS send (attempt {attempts+1}), notification_status→link_ready")
|
||
else:
|
||
# Все попытки исчерпаны
|
||
update_order_group(conn, group_id, {
|
||
"notification_status": "manual_required",
|
||
"last_sms_error": f"Not delivered after {max_attempts} attempts",
|
||
})
|
||
send_telegram(
|
||
f"🔧 Требуется ручное управление: {name} ({phone})\n"
|
||
f"SMS не доставлена после {max_attempts} попыток",
|
||
tg_chat,
|
||
)
|
||
|
||
# ─── Main ────────────────────────────────────────────────────────────────────
|
||
|
||
def main():
|
||
log.info("=" * 60)
|
||
log.info("SMS First Campaign — START")
|
||
conn = get_db_conn()
|
||
|
||
try:
|
||
settings = load_settings(conn)
|
||
log.info(f"Settings: wait={settings.get('wait_between_checks_seconds')}s, "
|
||
f"max_duration={settings.get('max_check_duration_minutes')}min, "
|
||
f"max_attempts={settings.get('max_attempts')}")
|
||
|
||
if not settings.get("enabled", True):
|
||
log.info("Campaign disabled, exiting")
|
||
return
|
||
|
||
# State machine — каждый шаг быстрый, без blocking
|
||
sent = step_send_new(conn, settings)
|
||
delivered = step_check_status(conn, settings)
|
||
step_handle_expired(conn, settings)
|
||
|
||
log.info(f"Run summary: sent={sent}, delivered={delivered}")
|
||
|
||
if sent > 0 or delivered > 0:
|
||
send_telegram(
|
||
f"📊 <b>Первая отправка</b>\nОтправлено: {sent}\nДоставлено: {delivered}",
|
||
settings.get("telegram_chat_id", TELEGRAM_CHAT_ID),
|
||
)
|
||
|
||
except Exception as e:
|
||
log.error(f"Fatal error: {e}", exc_info=True)
|
||
finally:
|
||
conn.close()
|
||
|
||
log.info("SMS First Campaign — END")
|
||
log.info("=" * 60)
|
||
|
||
|
||
if __name__ == "__main__":
|
||
main() |