diff --git a/public/service-worker.js b/public/service-worker.js
index a374282..965fabf 100644
--- a/public/service-worker.js
+++ b/public/service-worker.js
@@ -1,7 +1,7 @@
 const isLocalhost = self.location.hostname === "localhost" || self.location.hostname === "127.0.0.1";
 
 if (!isLocalhost) {
-  const STATIC_CACHE = "construction-delivery-static-v128";
+  const STATIC_CACHE = "construction-delivery-static-v129";
   const RUNTIME_CACHE = "construction-delivery-runtime-v119";
   const APP_SHELL_URLS = ["/", "/client", "/index.html", "/manifest.webmanifest", "/icons/icon-192.png", "/icons/icon-512.png"];
 
diff --git a/scripts/sql/2026-09-29_autocall_status_city_disabled.sql b/scripts/sql/2026-09-29_autocall_status_city_disabled.sql
new file mode 100644
index 0000000..f74a4e2
--- /dev/null
+++ b/scripts/sql/2026-09-29_autocall_status_city_disabled.sql
@@ -0,0 +1,57 @@
+-- Заказ из локации, где звонки выключены (Настройки -> Коммуникации -> Автодозвон -> Локации),
+-- помечается статусом city_disabled = «Не звоним (город)». На SMS это не влияет.
+-- Порядок: ручной запрет -> локация выключена -> исключение по номеру -> журнал звонков.
+
+CREATE OR REPLACE FUNCTION public.autocall_status(og public.order_groups)
+ RETURNS text
+ LANGUAGE sql
+ STABLE SECURITY DEFINER
+ SET search_path TO 'public'
+AS $function$
+  select case
+    when og.autocall_opt_out then 'opt_out'
+    when exists (
+      select 1 from public.autocall_city_rules c
+      where btrim(c.city) = btrim(coalesce(og.town, ''))
+        and c.calls_enabled = false
+    ) then 'city_disabled'
+    when exists (
+      select 1 from public.autocall_exclusions e
+      where e.active
+        and (
+          (e.rule_type = 'phone'  and coalesce(og.customer_phone_normalized, regexp_replace(coalesce(og.customer_phone,''),'\D','','g')) = e.value)
+          or
+          (e.rule_type = 'prefix' and coalesce(og.customer_phone_normalized, regexp_replace(coalesce(og.customer_phone,''),'\D','','g')) like e.value || '%')
+        )
+    ) then 'excluded'
+    when not exists (select 1 from public.autocall_log l where l.order_group_id = og.id) then 'not_called'
+    when exists (
+      select 1 from public.autocall_log l
+      where l.order_group_id = og.id
+        and l.outcome in ('confirmed','confirmed_silent','confirmed_kept_previous')
+    ) then 'confirmed'
+    else (
+      select case
+        when l.outcome = 'no_answer' then 'no_answer'
+        when l.outcome in ('no_input_day','no_input_half') then
+          case
+            when exists (select 1 from public.autocall_log l2
+                          where l2.order_group_id = og.id and l2.outcome = 'no_input_day')
+             and exists (select 1 from public.autocall_log l3
+                          where l3.order_group_id = og.id and l3.outcome = 'no_input_half')
+              then 'no_input_both'
+            when l.outcome = 'no_input_half' then 'no_input_half'
+            else 'no_input_day'
+          end
+        when l.outcome in ('operator','error','invalid_number') then 'manual'
+        else 'not_called'
+      end
+      from public.autocall_log l
+      where l.order_group_id = og.id
+      order by l.created_at desc
+      limit 1
+    )
+  end;
+$function$;
+
+NOTIFY pgrst, 'reload schema';
diff --git a/src/components/UI/CallStatusBadge.jsx b/src/components/UI/CallStatusBadge.jsx
index ba4f6b4..6133530 100644
--- a/src/components/UI/CallStatusBadge.jsx
+++ b/src/components/UI/CallStatusBadge.jsx
@@ -27,6 +27,7 @@ const STYLES = {
   manual: "bg-[rgba(245,158,11,0.14)] text-[var(--color-warning)]",
   opt_out: "bg-[rgba(239,68,68,0.14)] text-[var(--color-danger)]",
   excluded: "bg-[var(--color-surface-strong)] text-[var(--color-text-muted)]",
+  city_disabled: "bg-[var(--color-surface-strong)] text-[var(--color-text-muted)]",
   not_called: "bg-[var(--color-surface-strong)] text-[var(--color-text-muted)]",
 };
 
@@ -39,6 +40,7 @@ const TITLES = {
   manual: "Нужен менеджер: неверный номер или ошибка звонка",
   opt_out: "Звонки по этому клиенту запрещены вручную",
   excluded: "Исключение: по этому номеру или городу не звоним",
+  city_disabled: "Локация выключена для звонков: робот по этому городу не набирает (SMS продолжают уходить)",
   not_called: "Автодозвона по заказу ещё не было",
 };
 
diff --git a/src/components/UI/CallStatusBadge.test.jsx b/src/components/UI/CallStatusBadge.test.jsx
index 0b6665d..eb913dd 100644
--- a/src/components/UI/CallStatusBadge.test.jsx
+++ b/src/components/UI/CallStatusBadge.test.jsx
@@ -57,6 +57,14 @@ describe("resolveCallBadge — что видно в строке", () => {
     expect(excluded.title).toContain("МТС-диапазон");
   });
 
+  it("выключенная локация помечена «не звоним» и видна в завершённом заказе", () => {
+    const badge = resolveCallBadge(group({ autocallStatus: "city_disabled", town: "Ялта", deliveryStatus: "delivered" }));
+    expect(badge.label).toContain("не звоним");
+    expect(badge.title).toContain("Локация выключена для звонков");
+    expect(AUTOCALL_STATUS_META.city_disabled.label).toBe("Не звоним (город)");
+    expect(AUTOCALL_STATUS_OPTIONS.map((o) => o.value)).toContain("city_disabled");
+  });
+
   it("неизвестный статус не рисуем", () => {
     expect(resolveCallBadge(group({ autocallStatus: "какой-то-старый" }))).toBeNull();
   });
diff --git a/src/components/orders/AutocallStatusCard.jsx b/src/components/orders/AutocallStatusCard.jsx
index 6120438..8dd62f9 100644
--- a/src/components/orders/AutocallStatusCard.jsx
+++ b/src/components/orders/AutocallStatusCard.jsx
@@ -6,7 +6,7 @@
 import React, { useState, useEffect, useCallback, useMemo } from "react";
 import { Badge } from "../UI/Badge";
 import { supabase } from "../../supabaseClient";
-import { resolveAutocallStatus, AUTOCALL_STATUS_META } from "../../services/orderGroupViews";
+import { resolveAutocallStatus, AUTOCALL_STATUS_META, isCityCallsDisabled } from "../../services/orderGroupViews";
 import { describeCallProcess, isOrderAgreed } from "../../services/autocallProcess";
 import { isAutocallPossible } from "../../services/autocallAvailability";
 import { autocallSlotText } from "./autocallSlot";
@@ -43,6 +43,10 @@ export const AutocallStatusCard = ({ order, userRole }) => {
   const optOut = order.autocall_opt_out ?? order.autocallOptOut ?? false;
   const isAutocall = order.delivery_date_source === "autocall" || order.deliveryDateSource === "autocall";
   const exclusionReason = order.autocall_exclusion_reason || order.autocallExclusionReason || null;
+  // Локация выключена для звонков (админка автодозвона) — робот по ней не набирает,
+  // ни массово, ни по заявке «Позвонить сейчас». Клиент получает SMS со ссылкой.
+  const cityDisabled = isCityCallsDisabled(order);
+  const town = order.town || order.city || "";
 
   const loadCalls = useCallback(async () => {
     if (!order?.id) return;
@@ -230,7 +234,7 @@ export const AutocallStatusCard = ({ order, userRole }) => {
   const lastSlot = lastCall ? autocallSlotText(lastCall, order) : null;
 
   // Единый человеческий статус (по аналогии со статусом SMS)
-  const statusKey = resolveAutocallStatus(calls, { optOut, exclusionReason });
+  const statusKey = resolveAutocallStatus(calls, { optOut, exclusionReason, cityDisabled });
   const statusMeta = AUTOCALL_STATUS_META[statusKey] || AUTOCALL_STATUS_META.not_called;
 
   return (
@@ -252,6 +256,14 @@ export const AutocallStatusCard = ({ order, userRole }) => {
         </div>
       )}
 
+      {/* Локация выключена для звонков — почему звонка не было и не будет */}
+      {cityDisabled && (
+        <div className="mb-3 rounded-lg bg-[var(--color-surface-strong)] px-2.5 py-1.5 text-[11px] text-[var(--color-text-muted)]">
+          🚫 Не звоним{town ? ` — ${town}` : ""}: локация выключена для звонков. Уведомления по ней уходят
+          SMS со ссылкой. Включается в Настройки → Коммуникации → Автодозвон → 📍 Локации.
+        </div>
+      )}
+
       {/* Счётчик попыток — как у SMS «Попыток отправки: N» */}
       {calls.length > 0 && (
         <div className="mb-2 text-[11px] text-[var(--color-text-muted)]">
@@ -356,13 +368,15 @@ export const AutocallStatusCard = ({ order, userRole }) => {
             <button
               type="button"
               onClick={handleCallNow}
-              disabled={sending || processing || optOut || autocallBlocked || orderAgreed}
+              disabled={sending || processing || optOut || autocallBlocked || orderAgreed || cityDisabled}
               title={
-                orderAgreed
-                  ? "Заказ уже согласован — звонок робота не нужен"
-                  : autocallBlocked
-                    ? (availability?.reason || "Автодозвон недоступен")
-                    : undefined
+                cityDisabled
+                  ? `Звонки по локации «${town || "город"}» выключены — включите их в Настройки → Коммуникации → Автодозвон → 📍 Локации`
+                  : orderAgreed
+                    ? "Заказ уже согласован — звонок робота не нужен"
+                    : autocallBlocked
+                      ? (availability?.reason || "Автодозвон недоступен")
+                      : undefined
               }
               className="rounded-xl border border-[var(--color-accent)] px-3 py-1.5 text-xs font-medium text-[var(--color-accent)] hover:bg-[var(--color-accent-soft)] disabled:opacity-50"
             >
diff --git a/src/components/orders/OrderHistoryTimeline.jsx b/src/components/orders/OrderHistoryTimeline.jsx
index 90727c7..b832bc2 100644
--- a/src/components/orders/OrderHistoryTimeline.jsx
+++ b/src/components/orders/OrderHistoryTimeline.jsx
@@ -1,6 +1,7 @@
 import React, { useEffect, useState, useMemo } from "react";
 import { supabase } from "../../supabaseClient";
 import { autocallSlotText } from "./autocallSlot";
+import { isCityCallsDisabled } from "../../services/orderGroupViews";
 
 // ─── Status labels ──────────────────────────────────────────────────
 const STATUS_LABELS = {
@@ -203,8 +204,12 @@ export const getAutocallStepState = (autocallLogs = []) => {
 };
 
 // Подсказка к шагу (title на десктопе): сколько было звонков и чем кончился последний.
-export const autocallStepHint = (autocallLogs = [], order = null) => {
-  if (!Array.isArray(autocallLogs) || autocallLogs.length === 0) return "Звонков не было";
+// Если звонков не было, а локация выключена для звонков — так и говорим, а не «Звонков не было».
+export const autocallStepHint = (autocallLogs = [], order = null, cityDisabled = false) => {
+  if (!Array.isArray(autocallLogs) || autocallLogs.length === 0) {
+    const off = cityDisabled || isCityCallsDisabled(order);
+    return off ? "Локация выключена для звонков — робот сюда не звонит" : "Звонков не было";
+  }
   const last = autocallLogs[0];
   const meta = AUTOCALL_OUTCOME_LABELS[last?.outcome];
   const what = meta ? meta.label.replace(/^Автодозвон:\s*/, "") : (last?.outcome || "—");
@@ -431,7 +436,12 @@ const StatusSummary = ({ order, smsLogs = [], autocallLogs = [] }) => {
       tone: acMeta.tone,
     });
   } else {
-    items.push({ icon: "🤖", label: "Автодозвон", value: "не звонили", tone: "muted" });
+    items.push({
+      icon: "🤖",
+      label: "Автодозвон",
+      value: isCityCallsDisabled(order) ? "не звоним (локация выключена)" : "не звонили",
+      tone: "muted",
+    });
   }
 
   // Driver (delivery only)
diff --git a/src/services/orderGroupViews.js b/src/services/orderGroupViews.js
index 1272a23..8e21579 100644
--- a/src/services/orderGroupViews.js
+++ b/src/services/orderGroupViews.js
@@ -389,6 +389,9 @@ export const AUTOCALL_STATUS_META = {
   manual:          { label: "Нужен менеджер",   short: "нужен менеджер",   tone: "warning", icon: "🆘" },
   opt_out:         { label: "Не звонить",       short: "не звонить",       tone: "danger",  icon: "🚫" },
   excluded:        { label: "Не звоним (исключение)", short: "исключение", tone: "neutral", icon: "🚫" },
+  // Локация выключена для звонков в админке (Настройки → Коммуникации → Автодозвон → Локации).
+  // Считается в БД (autocall_status), на SMS не влияет.
+  city_disabled:   { label: "Не звоним (город)", short: "не звоним", tone: "neutral", icon: "🚫" },
 };
 
 /** Порядок для выпадающих списков — один список на всё приложение. */
@@ -402,6 +405,7 @@ export const AUTOCALL_STATUS_OPTIONS = [
   { value: "manual", label: "Нужен менеджер" },
   { value: "opt_out", label: "Не звонить (запрет вручную)" },
   { value: "excluded", label: "Не звоним (исключение)" },
+  { value: "city_disabled", label: "Не звоним (город)" },
 ];
 
 /**
@@ -421,8 +425,20 @@ export const resolveNoInputKind = (calls = []) => {
   return null;
 };
 
-export const resolveAutocallStatus = (calls = [], { optOut = false, exclusionReason = null } = {}) => {
+/**
+ * Локация выключена для звонков (Настройки → Коммуникации → Автодозвон → 📍 Локации).
+ * Источник — то же значение, что считает БД (`autocall_status` = 'city_disabled'),
+ * плюс явный флаг, если объект пришёл не из реестра.
+ */
+export const isCityCallsDisabled = (group) =>
+  (group?.autocall_status || group?.autocallStatus) === "city_disabled" ||
+  Boolean(group?.cityCallsDisabled ?? group?.city_calls_disabled);
+
+export const resolveAutocallStatus = (calls = [], { optOut = false, exclusionReason = null, cityDisabled = false } = {}) => {
   if (optOut) return "opt_out";
+  // Локация выключена для звонков: робот по ней не набирает вообще — это важнее
+  // частного исключения по номеру.
+  if (cityDisabled) return "city_disabled";
   if (exclusionReason) return "excluded";
   if (!Array.isArray(calls) || calls.length === 0) return "not_called";
   const last = calls[0];
@@ -609,6 +625,7 @@ export const filterOrderGroups = (groups, filters = {}) => {
       const acStatus = group.autocall_status || group.autocallStatus || resolveAutocallStatus([], {
         optOut: group.autocall_opt_out,
         exclusionReason: group.autocall_exclusion_reason,
+        cityDisabled: isCityCallsDisabled(group),
       });
       if (acStatus !== autocallStatus) return false;
     }
diff --git a/src/services/orderGroupViews.test.js b/src/services/orderGroupViews.test.js
index 12e3033..de57539 100644
--- a/src/services/orderGroupViews.test.js
+++ b/src/services/orderGroupViews.test.js
@@ -16,6 +16,8 @@ import {
   groupOrderGroupsByDate,
   isOrderGroupAgreedForDelivery,
   isOrderGroupVisibleToDriver,
+  isCityCallsDisabled,
+  resolveAutocallStatus,
 } from "./orderGroupViews";
 
 describe("orderGroupViews", () => {
@@ -208,3 +210,27 @@ describe("resolveConfirmChannel — как согласовали дату", ()
     expect(confirmChannelMeta({})).toBeNull();
   });
 });
+
+describe("«Не звоним» по локации (city_disabled)", () => {
+  it("флаг берётся из статуса, который считает БД", () => {
+    expect(isCityCallsDisabled({ autocall_status: "city_disabled" })).toBe(true);
+    expect(isCityCallsDisabled({ autocallStatus: "city_disabled", town: "Ялта" })).toBe(true);
+    expect(isCityCallsDisabled({ autocall_status: "not_called" })).toBe(false);
+    expect(isCityCallsDisabled(null)).toBe(false);
+  });
+
+  it("ручной запрет важнее локации, локация важнее исключения по номеру", () => {
+    expect(resolveAutocallStatus([], { cityDisabled: true })).toBe("city_disabled");
+    expect(resolveAutocallStatus([], { cityDisabled: true, exclusionReason: "МТС-диапазон" })).toBe("city_disabled");
+    expect(resolveAutocallStatus([], { cityDisabled: true, optOut: true })).toBe("opt_out");
+    expect(resolveAutocallStatus([], { exclusionReason: "МТС-диапазон" })).toBe("excluded");
+  });
+
+  it("фильтр реестра находит заказы выключенной локации", () => {
+    const groups = [
+      { id: "a", town: "Ялта", cityCallsDisabled: true, deliveryStatus: "pending_confirmation" },
+      { id: "b", town: "Севастополь", deliveryStatus: "pending_confirmation" },
+    ];
+    expect(filterOrderGroups(groups, { autocallStatus: "city_disabled" }).map((g) => g.id)).toEqual(["a"]);
+  });
+});
diff --git a/src/services/supabase/orderGroupRepository.js b/src/services/supabase/orderGroupRepository.js
index 0a22c8b..decdfd2 100644
--- a/src/services/supabase/orderGroupRepository.js
+++ b/src/services/supabase/orderGroupRepository.js
@@ -300,7 +300,7 @@ export const mapOrderGroupRowToDeliveryGroup = (row) => {
   };
 };
 
-const ORDER_GROUP_SELECT_FIELDS = `id, group_key, order_numbers, status, delivery_status, sms_sent_at, created_at, updated_at, created_from_exchange_at, source_key, town, customer_name, customer_phone, customer_phone_normalized, customer_date, orders_total, orders_ready, orders_not_ready, source_orders, order_list, order_list_structured, delivery_invitation_id, delivery_link, delivery_link_code, notification_status, sms_attempts, first_sms_sent_at, second_sms_sent_at, last_sms_error, next_notification_check_at, delivery_date, delivery_time, delivery_address, customer_address, delivery_date_source, autocall_opt_out, manual_confirmation_at, paid_storage_at, assigned_driver_id, assigned_driver:users!order_groups_assigned_driver_id_fkey(id, name), driver_shipment_data, delivery_type, pickup_date, pickup_time_slot, has_delivery_problem, delivery_problem_note, pickup_code, synced_to_1c_at, manager_name, manager_email, manager_tel, payed_ship, is_payed_ship, delivery_invitation:delivery_invitations!order_groups_delivery_invitation_id_fkey(confirmed_at, opened_at, access_count, last_accessed_at), called, called_at, called_comment, order_history(id, action, old_status, new_status, user_id, metadata, created_at)`;
+const ORDER_GROUP_SELECT_FIELDS = `id, group_key, order_numbers, status, delivery_status, sms_sent_at, created_at, updated_at, created_from_exchange_at, source_key, town, customer_name, customer_phone, customer_phone_normalized, customer_date, orders_total, orders_ready, orders_not_ready, source_orders, order_list, order_list_structured, delivery_invitation_id, delivery_link, delivery_link_code, notification_status, sms_attempts, first_sms_sent_at, second_sms_sent_at, last_sms_error, next_notification_check_at, delivery_date, delivery_time, delivery_address, customer_address, delivery_date_source, autocall_opt_out, manual_confirmation_at, paid_storage_at, assigned_driver_id, assigned_driver:users!order_groups_assigned_driver_id_fkey(id, name), driver_shipment_data, delivery_type, pickup_date, pickup_time_slot, has_delivery_problem, delivery_problem_note, pickup_code, synced_to_1c_at, manager_name, manager_email, manager_tel, payed_ship, is_payed_ship, delivery_invitation:delivery_invitations!order_groups_delivery_invitation_id_fkey(confirmed_at, opened_at, access_count, last_accessed_at), called, called_at, called_comment, autocall_status, autocall_exclusion_reason, order_history(id, action, old_status, new_status, user_id, metadata, created_at)`;
 export const ORDER_GROUP_LIST_SELECT_FIELDS = `id, group_key, order_numbers, status, delivery_status, sms_sent_at, created_at, updated_at, created_from_exchange_at, source_key, town, customer_name, customer_phone, customer_phone_normalized, customer_date, orders_total, orders_ready, orders_not_ready, notification_status, sms_attempts, last_sms_error, first_sms_sent_at, second_sms_sent_at, delivery_date, delivery_time, delivery_address, customer_address, delivery_date_source, autocall_opt_out, manual_confirmation_at, paid_storage_at, assigned_driver_id, assigned_driver:users!order_groups_assigned_driver_id_fkey(id, name), driver_shipment_data, delivery_type, pickup_date, pickup_time_slot, has_delivery_problem, delivery_problem_note, pickup_code, synced_to_1c_at, manager_name, manager_email, manager_tel, payed_ship, is_payed_ship, called, called_at, called_comment, autocall_exclusion_reason, autocall_status, delivery_invitation:delivery_invitations!order_groups_delivery_invitation_id_fkey(confirmed_at)`;
 
 // Delivery statuses treated as "finished" — hidden by default in the board.